Refund policy

Return & Refund Policy
Last updated: October 19, 2026

Returns and exchanges
We accept returns and exchanges within 14 days of delivery. Items must be unworn, unwashed, and in the same condition you received them. Please email us at claire@newdaysapparel.com with your order number before sending anything back, and we’ll send you return instructions.

Return shipping
For returns and exchanges due to change of mind or size, you’re responsible for return shipping. For exchanges, we’ll ship your new item to you for free.

Cancellations
You can cancel your order for a full refund any time before production begins. For preorders, that’s before the preorder closes.

Damaged, defective, or incorrect items
If your item arrives damaged, has a printing defect, or isn’t what you ordered, email us within 14 days of delivery with your order number and a photo of the issue. We’ll send a replacement or issue a full refund at no cost to you, including shipping.

Refunds
Once we receive and inspect your return, we’ll let you know whether it’s approved. Approved refunds go back to your original payment method, and your bank may take a few business days to process them.

This policy does not limit any rights you may have under applicable consumer protection laws.

Contact
Questions? Email us at claire@newdaysapparel.com.